COVID-19 PREVENTION CONTROL
Thank you for your co-operation and hdlpibg to keep the salon a safe environment for you to enjoy.
Coronavirus (COVID-19) Infection Prevention & Control Policy
For
SALON NO10
All of us have been affected by the coronavirus (COVID-19) pandemic. I have missed you all very much and hope you have all been keeping safe and well through this difficult time.
I have missed being able to offer you the treatments that Iknow you love, and I am looking forward to seeing you all again as soon as possible.
My priority is to keep you as safe as possible and prior to re-opening the salon I have implemented a number of changes which I would like to make you aware of. During the time the salon has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trading body for our industry. I have since made a number of changes in the way that I operate that you will notice when you next visit.
Booking Appointments
If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the salon. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a voucher to come back at a more convenient time.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – PLEASE ADVISE US AS SOON AS POSSIBLE and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness but please let me know.
The online booking system will be available for when I am advised to reopen by visiting www.salonno10.co.uk or by calling 01283 220406.
For any enquiry’s please email salonno10@hotmail.com or inbox me via Facebook.
Visiting the Salon
For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible and on your own if possible.
Prior to your appointment you will be sent an entrance code to the salon. Hover your hand over the door panel and then enter your one time key code and the door will open. (This enables me to monitor who is coming in and out of the salon for extra safety measures).
I have added buffer time after each client/appointment to ensure the extra hygiene methods are carried out ready for the next clients’ arrival. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.
I have increased the frequency of cleaning in the salon including making sure that common surface, toilets door handles etc. are wiped clean using disinfectant productsbetween each client.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.
I will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment is this is appropriate.
Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons / counter top safety where appropriate.
I can confirm that the laundering of salon towels and uniformsis a priority I can assure you that all salon laundry is washed at 60 degrees C
All disposable items are bagged and safely removed from the treatment area between each client.
My treatments
I have carried out a risk assessment on all treatments and I amconfident that I can continue to provide these safely.
During your treatment
I understand the importance of hand hygiene and we will ensure that I will wash my hands in accordance with the NHS recommendations before the start of your treatment.
I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let me know and I will do what I can to satisfy you.
After the treatment
In order to avoid handling of cash, I would prefer if you could pay for your treatment by card / or in advance using bank transfers.
Once the restrictions have been lifted a
ll of these procedures have been implemented for your safety and mine I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thanks you for your understanding, stay safe.
Amy xx
Amy O’Brien (Salon Owner)
Date 05/05/2020
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